Our clients’ customers always come first, so we’re always available to answer questions, ease concerns, quote payoffs and suggest payment plans in real-time.
We review transaction records, provide copies of documents and notate accounts with customer inputs. Our team is experienced in assisting clients with payment processing, ACH transactions and account access while operating on behalf of lenders.
We take responsibility for receiving and processing loan applications. This includes complying with applicable laws and the loan underwriting criteria set forth by the lenders, generating loan documents and disbursing a lender’s loan funds.